Intake & Scheduling Secretary — Front Desk

NYU Langone Health; New York (NY); Presencial; USD 57.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits and wellness package

Employee resource groups

Descripción de la vacante

NYU Langone Health's Faculty Group Practice seeks a Secretary I - Intake/Scheduler in Brooklyn. The role involves greeting patients, answering calls, scheduling appointments, and handling administrative duties to support practice operations.

Ideal candidates have strong organizational and communication skills, proficiency with EPIC EMR, and the ability to manage multiple tasks with care for patient experience and accuracy in paperwork.

Formación

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation.
• Basic knowledge of word processing, spreadsheet, database and Internet applications.

Responsabilidades

• Schedules appointments for visits, treatments, and procedures and manages waitlists.
• Answers calls, takes messages, and routes to appropriate contact.
• Prepares routine letters and forms as needed.
• Greets patients and supports patient access activities.
• Maintains confidentiality and follows HIPAA and ROI procedures.
• Reviews wait lists and reschedules as needed.
• Communicates scheduling instructions and status updates to patients.

Conocimientos

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Educación

High School Diploma

Herramientas

EPIC EMR

Descripción del empleo

NYU Langone Health's Faculty Group Practice seeks a Secretary I - Intake/Scheduler in Brooklyn. The role involves greeting patients, answering calls, scheduling appointments, and handling administrative duties to support practice operations.

Ideal candidates have strong organizational and communication skills, proficiency with EPIC EMR, and the ability to manage multiple tasks with care for patient experience and accuracy in paperwork.