Front Desk & Scheduling Specialist, Family Medicine

Trinity Health; Minot (ND); In loco; USD 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Trinity Health is seeking an Office Assistant to support front-office operations in our clinic. You will greet patients, verify information, process payments, and help keep records organized to ensure smooth daily flow.

This role includes scheduling appointments, triaging calls, and providing coverage in other front-desk areas as needed to support continuity of care. This position requires strong customer service, clear communication, and the ability to multitask in a fast-paced outpatient

Competenze

• Customer service experience or training required.
• Six (6) months minimum experience preferred.
• Experience in a clerical or office setting preferred.
• Knowledge of medical terminology preferred.

Mansioni

• Greet and register patients, verify information, and process payments.
• Schedule, update, and coordinate patient appointments using scheduling software.
• Answer and triage incoming calls, route messages to the appropriate staff.
• Maintain organized front office by preparing forms and updating records.
• Protect patient confidentiality in line with privacy policies; cross-cover reception areas as needed.

Conoscenze

Customer service

Communication

Multitasking

Data entry

Privacy & confidentiality

Formazione

HS Diploma or GED

Strumenti

Scheduling software

Descrizione del lavoro

Trinity Health is seeking an Office Assistant to support front-office operations in our clinic. You will greet patients, verify information, process payments, and help keep records organized to ensure smooth daily flow.

This role includes scheduling appointments, triaging calls, and providing coverage in other front-desk areas as needed to support continuity of care. This position requires strong customer service, clear communication, and the ability to multitask in a fast-paced outpatient