Dermatology Front Desk & Patient Services Coordinator

Trinity Health; Minot (ND); On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health is seeking an Office Assistant to support daily front-office operations in our clinic. You will greet patients, register and verify information, process payments, and coordinate appointments using scheduling software.

This role involves answering calls, routing messages, and maintaining organized records while upholding privacy standards. The position requires strong communication, multitasking, and a service-oriented approach, with coverage in other reception areas as needed.

Qualifications

• HS diploma or GED is preferred.
• Customer service experience or training required.
• Experience in clerical or office setting preferred; medical terminology knowledge preferred.

Responsibilities

• Greet and register patients, verify information, and process payments.
• Schedule and coordinate patient appointments using scheduling systems.
• Answer and triage calls; route messages.
• Maintain organized front-office records and support daily tasks.

Skills

Customer service

Communication

Problem solving

Multitasking

Confidentiality

Education

HS Diploma or GED

Tools

Appointment scheduling software

Scheduling software

Office software

Job description

Trinity Health is seeking an Office Assistant to support daily front-office operations in our clinic. You will greet patients, register and verify information, process payments, and coordinate appointments using scheduling software.

This role involves answering calls, routing messages, and maintaining organized records while upholding privacy standards. The position requires strong communication, multitasking, and a service-oriented approach, with coverage in other reception areas as needed.