Dental Front Desk Specialist — Scheduling & Insurance

Familia Dental & Vivid Smiles; Green Bay (WI); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid holidays & time off

Access to financial advisors

Life & AD&D insurance

Voluntary life insurance

Disability insurance (short/long-term)

On-demand pay

Job summary

Familia Dental & Vivid Smiles in Green Bay West is seeking a full-time Front Desk Receptionist to join our friendly, fast-paced dental team. You will greet patients, manage appointments, verify insurance, and handle payments with professionalism and warmth.

The ideal candidate is organized, detail-oriented, and comfortable multitasking in a busy environment. Training is provided, with Monday–Saturday shifts typical.

Qualifications

• Excellent customer service and verbal communication skills.
• Ability to manage appointments and patient records.
• Basic computer literacy and familiarity with dental software preferred.
• Ability to work in a fast-paced environment.
• Training provided.

Responsibilities

• Greet and check in patients.
• Answer phones and schedule appointments.
• Maintain patient accounts and records.
• Verify insurance eligibility.
• Submit insurance claims.
• Follow HIPAA and safety guidelines.
• Attend morning huddles and meetings.

Skills

Customer service

Verbal communication

Multitasking

Office software

Dental software

Organization

Attention to detail

Tools

Dental management software

Job description

Familia Dental & Vivid Smiles in Green Bay West is seeking a full-time Front Desk Receptionist to join our friendly, fast-paced dental team. You will greet patients, manage appointments, verify insurance, and handle payments with professionalism and warmth.

The ideal candidate is organized, detail-oriented, and comfortable multitasking in a busy environment. Training is provided, with Monday–Saturday shifts typical.