Front Desk & Scheduling Coordinator

House of Music PSL; Port Saint Lucie (FL); On-site; USD 22,041 - 27,552; Full time

Job summary

House of Music PSL is seeking a Front Desk Coordinator in Port Saint Lucie, FL. The role centers on welcoming families, handling inquiries, scheduling lessons, and supporting daily operations with strong organizational skills.

The candidate should be comfortable with multiple software systems, excel in communication, and deliver exceptional customer service in person and remotely in a fast-paced environment.

Qualifications

• Strong computer skills are required.
• Comfortable learning and using multiple software systems.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Professional, friendly, and customer-service oriented.
• Able to work efficiently under pressure in a fast-paced environment.
• Excellent attention to detail.
• Strong problem-solving skills.
• Previous front desk, administrative, customer service, or office experience is preferred.

Responsibilities

• Welcome and assist students, parents, and visitors.
• Answer phone calls, emails, and text messages professionally.
• Schedule, reschedule, and cancel lessons and appointments.
• Manage teacher schedules and maintain Google Calendar.
• Work daily with our school management software.
• Process new student registrations and maintain accurate records.
• Coordinate communication between families and staff.
• Provide outstanding customer service both in person and remotely.
• Assist with general administrative and office tasks.

Skills

Computer skills

Multi-software proficiency

Organizational skills

Written and verbal communication

Customer-service oriented

Attention to detail

Pressure management

Front desk/administrative experience

Job description

House of Music PSL is seeking a Front Desk Coordinator in Port Saint Lucie, FL. The role centers on welcoming families, handling inquiries, scheduling lessons, and supporting daily operations with strong organizational skills.

The candidate should be comfortable with multiple software systems, excel in communication, and deliver exceptional customer service in person and remotely in a fast-paced environment.