Front Desk & Scheduling Administrative Assistant

Associated Home Care; Norwood (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Associated Home Care in Massachusetts is seeking an Administrative Assistant to support the office staff in the Scheduling and Recruitment departments. The role reports to the Director of Operations and requires strong organizational and communication skills.

The position involves front desk management, basic PPE supply upkeep, and coordinating with field staff. A patient, detail-oriented approach in a fast-paced office is essential.

Qualifications

• Proactive, customer service orientation with internal/external collaboration.
• Strong written and spoken communication.
• Basic computer skills and familiarity with office software.
• Ability to manage multiple tasks in a fast-paced environment.
• Bi-lingual is preferred.

Responsibilities

• Greet colleagues and guests entering the office.
• Answer and direct phone calls.
• Maintain PPE and office supply inventories.
• Clean and maintain common spaces.
• Provide technical support to field staff.
• Assist with field staff hiring and orientations.
• Support Scheduling with call volume and non-urgent schedule changes.
• Perform other duties as assigned.

Skills

Customer service

Verbal & written communication

Computer skills

Multitasking

Education

High school diploma

Job description

Associated Home Care in Massachusetts is seeking an Administrative Assistant to support the office staff in the Scheduling and Recruitment departments. The role reports to the Director of Operations and requires strong organizational and communication skills.

The position involves front desk management, basic PPE supply upkeep, and coordinating with field staff. A patient, detail-oriented approach in a fast-paced office is essential.