Front Desk & Scheduling Coordinator for Home Care

Aiding With Care Health Services, INC; Hammondville (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Aiding With Care Health Services, INC is seeking a reliable Front Desk Receptionist to join our home care team. The role requires handling front-office operations, coordinating clients and caregivers, and supporting daily office workflows in a fast-paced home care environment.

The ideal candidate will be organized, professional, and capable of maintaining confidentiality while delivering exceptional service to clients and caregivers.

Qualifications

• Excellent communication and interpersonal skills.
• Familiarity with healthcare administration is a plus.
• Proficient computer skills and ability to learn agency software quickly.

Responsibilities

• Serve as the professional first point of contact for clients, caregivers, families, and visitors.
• Answer and manage incoming calls, emails, and office communications promptly and professionally.
• Assist with caregiver scheduling and staffing, including coverage changes and open shifts.
• Assist with client intake and ensure documentation is complete and accurate.
• Support EVV and timekeeping processes and follow up on discrepancies.
• Provide payroll support by reviewing caregiver hours and time records for accuracy.
• Handle billing and payment processing.
• Maintain organized electronic and physical files and coordinate communication across teams.

Skills

communication skills

interpersonal skills

bilingual (English/Spanish)

proficient computer skills

team collaboration

Tools

HHAXCHANGE

Job description

Aiding With Care Health Services, INC is seeking a reliable Front Desk Receptionist to join our home care team. The role requires handling front-office operations, coordinating clients and caregivers, and supporting daily office workflows in a fast-paced home care environment.

The ideal candidate will be organized, professional, and capable of maintaining confidentiality while delivering exceptional service to clients and caregivers.