Administrative Assistant – Office & Scheduling Support

Associated Home Care; Norwood (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Associated Home Care is seeking an Administrative Assistant to support the office staff, including Scheduling and Recruitment. The role reports to the Director of Operations and requires someone with a customer-service mindset who can multitask in a fast-paced environment.

The position emphasizes front desk duties, basic tech support for field staff, and coordination of scheduling and recruitment. Strong communication skills and the ability to work with diverse colleagues are essential.

Qualifications

• 2+ years of administrative office experience.
• Proactive, customer service orientation and ability to collaborate effectively with internal and external stakeholders.
• Strong verbal and written communication skills.
• Bi-lingual is preferred.

Responsibilities

• Greet colleagues and guests; manage front desk and reception area.
• Answer and direct phone calls.
• Maintain inventory of PPE and office supplies.
• Support field staff with technical issues.
• Assist with field staff hiring and orientations.
• Assist Scheduling with call volume and schedule changes.
• Perform other duties as assigned.

Skills

Customer service

Communication

Computer skills

Multitasking

Bilingual (preferred)

Education

High school diploma or equivalent

Job description

Associated Home Care is seeking an Administrative Assistant to support the office staff, including Scheduling and Recruitment. The role reports to the Director of Operations and requires someone with a customer-service mindset who can multitask in a fast-paced environment.

The position emphasizes front desk duties, basic tech support for field staff, and coordination of scheduling and recruitment. Strong communication skills and the ability to work with diverse colleagues are essential.