Front Desk & Scheduling Administrative Assistant

associatedhomecare; Boston (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Associated Home Care in Boston seeks an Administrative Assistant to support office staff, including Scheduling and Recruitment. The role reports to the Director of Operations and requires a professional, customer-focused approach.

You will manage the front desk, greet visitors, answer calls, assist with PPE ordering, and provide tech support to field staff. You will help with hiring and orientations and coordinate scheduling changes in a fast-paced environment.

Qualifications

• Must have strong customer service orientation and ability to work with diverse stakeholders.
• Proficient in basic computer skills and office software.
• Good verbal and written communication, ability to multitask and set priorities in a fast-paced office.

Responsibilities

• Manage Front Desk and Reception: greet guests, answer and direct calls, maintain PPE and office supplies, keep common areas clean.
• Provide technical support to field staff.
• Assist with field staff hiring and orientations.
• Assist Scheduling team with call volume and communicating schedule changes.

Skills

2+ years administrative office work

Customer service orientation

Effective communication

Bi-lingual preferred

Multitasking in fast-paced environment

Proactive/self-driven

Computer literacy

Knowledge of office procedures

Education

High school diploma or equivalent

Job description

Associated Home Care in Boston seeks an Administrative Assistant to support office staff, including Scheduling and Recruitment. The role reports to the Director of Operations and requires a professional, customer-focused approach.

You will manage the front desk, greet visitors, answer calls, assist with PPE ordering, and provide tech support to field staff. You will help with hiring and orientations and coordinate scheduling changes in a fast-paced environment.