Homecare Office Admin: Scheduling & Client Support

Freedom Home Care LLC; Philadelphia (Philadelphia County); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive pay with regular reviews

Paid Time Off & flexible scheduling

Tuition reimbursement & career‑develop

Team‑oriented office culture

Job summary

Doc Love Homecare LLC is seeking an organized Administrative Assistant to support a fast-paced home‑care team. You will be the first point of contact, greet visitors, answer calls, and deliver stellar customer service to clients and staff.

In this role you’ll own the calendar, schedule client assessments, staff meetings, and caregiver shifts, and maintain accurate client and employee records in compliance with HIPAA and state regulations.

Qualifications

• High school diploma or GED, admin certification a plus.
• 1+ year of experience as Administrative Assistant or similar role; healthcare/home-care background preferred.
• Proficiency with Microsoft Office (Word, Outlook, Excel, PowerPoint) and ability to learn scheduling/EMR software quickly.
• Top-notch phone etiquette, written and verbal communication skills, and a friendly, professional demeanor.
• Excellent time-management and multitasking abilities; you thrive on organizing people and information.
• Ability to handle confidential information with discretion and navigate a fast-paced office environment.

Responsibilities

• Be the first point of contact: answer and route incoming calls, greet visitors, and provide stellar customer service.
• Own the calendar: schedule client assessments, staff meetings, and caregiver shifts; send reminders and confirmations.
• Keep us organized: maintain digital and paper filing systems; build and update client and employee records in compliance with state and agency regulations.
• Support client intake: gather inquiry details, log data in our home‑care software, and alert the care team to new opportunities.
• Create polished communications: draft emails, letters, memos, and reports for internal and external stakeholders.
• Drive smooth operations: order office supplies, coordinate vendors, and help refine standard operating procedures.
• Contribute to compliance: ensure all documentation meets HIPAA, state, and agency guidelines.

Job description

Doc Love Homecare LLC is seeking an organized Administrative Assistant to support a fast-paced home‑care team. You will be the first point of contact, greet visitors, answer calls, and deliver stellar customer service to clients and staff.

In this role you’ll own the calendar, schedule client assessments, staff meetings, and caregiver shifts, and maintain accurate client and employee records in compliance with HIPAA and state regulations.