Front Desk Sales Associate

Massage Heights; Mission Viejo (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Job summary

A leading wellness company in California is looking for team members to provide exceptional service. The role involves answering inquiries, handling guest concerns, and maintaining the front desk. Ideal candidates should have a background in customer service and strong communication skills. This position offers hourly pay plus generous commission and various benefits including health insurance and a flexible schedule.

Qualifications

• Previous experience working in hospitality or customer service preferred.
• Proficient in using phone systems and other office equipment.
• Flexibility to work various shifts including evenings, weekends, and holidays.

Responsibilities

• Answer phone calls and respond to guest inquiries in a timely manner.
• Handle guest complaints or concerns with professionalism and empathy.
• Maintain a clean and organized front desk area.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Customer service experience

Cash handling

Job description

Benefits:

401(k)

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

• Answer phone calls and respond to guest inquiries in a timely manner
• Handle guest complaints or concerns with professionalism and empathy
• Maintain a clean and organized front desk area

Requirements:

• Previous experience working in hospitality or customer service preferred
• Proficient in using phone systems and other office equipment
• Excellent verbal and written communication skills

Membership, Gift Card and product commission

• Strong organizational skills and attention to detail
• Ability to handle cash transactions accurately
• Knowledge of hotel operations and procedures is an asset
• Flexibility to work various shifts including evenings, weekends, and holidays

We pay hourly, plus generous commission

Join our team of dedicated professionals who are committed to providing exceptional service to our guests.