Front Desk & Revenue Cycle Coordinator

Mary Washington Healthcare; Hopewell (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking an Office Coordinator to support front-end revenue cycle functions and enhance the patient experience. The role involves greeting patients, registering in PMIS, verifying insurance, scheduling, and maintaining an orderly waiting area.

Qualifications include a high school diploma or GED, at least one year of medical office experience, and proficiency with Microsoft Office. Multi-specialty and customer-service experience are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Interfaces with patients, family members, physicians, visitors and guests professionally.
• Registers patients in PMIS and verifies demographic and insurance information to ensure accurate claims.
• Reviews electronic eligibility verification to confirm insurance coverage.
• Schedules appointments and tests in the scheduling system as appropriate.
• Maintains a neat waiting area and informs patients of schedule changes.
• Answers and triages incoming calls and takes messages when needed.
• Ensures security and accuracy of patient files, payments and databases.
• Communicates with physicians' offices and staff in a timely manner.
• Reconciles records and receipts with payments collected at shift end.

Skills

Customer service

Multi-tasking

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

PMIS

EHR

Job description

Mary Washington Healthcare is seeking an Office Coordinator to support front-end revenue cycle functions and enhance the patient experience. The role involves greeting patients, registering in PMIS, verifying insurance, scheduling, and maintaining an orderly waiting area.

Qualifications include a high school diploma or GED, at least one year of medical office experience, and proficiency with Microsoft Office. Multi-specialty and customer-service experience are preferred.