Senior Patient Access & Office Operations Coordinator

Mary Washington Healthcare; Virginia (MN); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

None

Job summary

Mary Washington Healthcare is seeking an Office Coordinator to verify patient insurance and pre-authorizations, manage scheduling, and collect payments as part of daily operations. You will greet patients, answer calls, enter imaging orders, and maintain records to ensure smooth facility functioning.

The role includes leading office coordinators, mentoring staff, and collaborating with leadership to improve quality and efficiency. Strong communication and EPIC EMR experience are preferred.

Qualifications

• High school diploma or equivalent.
• Two years related experience in a call center, patient registration, patient accounts, or patient billing preferred.
• EPIC EMR experience preferred.

Responsibilities

• Obtain and verify patient insurance and pre-authorization information.
• Schedule tests and manage scheduling software.
• Answer phones, greet patients, and provide excellent customer service.
• Maintain records and data integrity across departments.
• Monitor scheduling work-lists and insurance verification to ensure timely processing.

Skills

Communication

Leadership

Education

High school diploma or equivalent

Tools

EPIC EMR

Job description

Mary Washington Healthcare is seeking an Office Coordinator to verify patient insurance and pre-authorizations, manage scheduling, and collect payments as part of daily operations. You will greet patients, answer calls, enter imaging orders, and maintain records to ensure smooth facility functioning.

The role includes leading office coordinators, mentoring staff, and collaborating with leadership to improve quality and efficiency. Strong communication and EPIC EMR experience are preferred.