Front Desk & Resident Services Specialist (PT, Weekends)

Florence Home; Omaha (NE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Employee assistance program

Job summary

Florence Home in Omaha, NE is seeking a friendly receptionist to manage the busy front desk, answer phones, and assist residents, families, and staff with professionalism and compassion. The role is part-time with PRN, weekend, and weekday shifts, and requires good communication and organizational skills.

The ideal candidate has 1 year of customer service experience, ability to read and write English, and basic computer use.

Qualifications

• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate via verbal and written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Some knowledge of computer use helpful.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, visitors, outside providers, and inquiries.
• General office duties include typing and email, logging of deliveries and excellent communication with supervisor.
• Other duties as assigned

Skills

Good communication skills

Organizational skills

Reading, writing & English proficiency

Education

High school or equivalent

Job description

Florence Home in Omaha, NE is seeking a friendly receptionist to manage the busy front desk, answer phones, and assist residents, families, and staff with professionalism and compassion. The role is part-time with PRN, weekend, and weekday shifts, and requires good communication and organizational skills.

The ideal candidate has 1 year of customer service experience, ability to read and write English, and basic computer use.