Guest Services Front Desk Agent

Mr C. Hotels; Omaha (NE); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Omaha Marriott is seeking a friendly hotel front desk agent to welcome guests and manage arrivals in a fast-paced setting. You will handle check-ins, check-outs, and guest requests with a focus on accuracy and courtesy.

Responsibilities include assisting with pre-registration, processing payments, and maintaining up-to-date room blocks. Flexibility for nights, weekends and holidays is preferred, and teamwork is essential in delivering great guest experiences.

Qualifications

• Front desk responsibilities and guest service expectations.
• Ability to manage reservations and guest inquiries.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Check guests in and out promptly and professionally.
• Assist with pre-registration and block reservations when needed.
• Post charges accurately and manage payment information.
• Know and operate Front Office systems and perform daily transactions.
• Review reservations and handle same-day bookings and cancellations.
• Understand rates, discounts and relocation procedures when needed.

Skills

Guest service

Communication

Teamwork

Problem-solving

Tools

Front Office System

Job description

Omaha Marriott is seeking a friendly hotel front desk agent to welcome guests and manage arrivals in a fast-paced setting. You will handle check-ins, check-outs, and guest requests with a focus on accuracy and courtesy.

Responsibilities include assisting with pre-registration, processing payments, and maintaining up-to-date room blocks. Flexibility for nights, weekends and holidays is preferred, and teamwork is essential in delivering great guest experiences.