Front Desk Guest Experience Specialist (Part-Time)

Pier House; Omaha (NE); Hybrid; USD 19,000 - 26,000; Part time

Job summary

Omaha Marriott in Regency Business Park seeks a friendly Front Desk Associate to greet guests, check them in and out promptly, assist with pre-registration and block reservations as needed.

You will post charges accurately, know the Front Office system, manage guest payment details, and handle reservations, rates, cancellations and relocations with poise. A team player with flexible hours is essential.

Qualifications

• Guest-focused and a problem solver.
• May be required to work varying schedules to include nights, weekends and holidays.
• Enjoys working as part of a team to provide great guest experiences.

Responsibilities

• Greet and communicate cordially with guests, promptly checking them in and out.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and know how to handle daily transactions.
• Manage Front Office systems and guest payment information.
• Review reservations with special requests and adjust blocks accordingly.
• Understand hotel rates, discounts and how to apply them; handle same-day reservations, cancellations, and relocations.

Skills

Guest focus

Team player

Flexible scheduling

Job description

Omaha Marriott in Regency Business Park seeks a friendly Front Desk Associate to greet guests, check them in and out promptly, assist with pre-registration and block reservations as needed.

You will post charges accurately, know the Front Office system, manage guest payment details, and handle reservations, rates, cancellations and relocations with poise. A team player with flexible hours is essential.