Receptionist Florence Home PT/PRN

Florence Home; Omaha (NE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Employee assistance program

Job summary

Florence Home in Omaha, NE is seeking a friendly receptionist to manage the busy front desk, answer phones, and assist residents, families, and staff with professionalism and compassion. The role is part-time with PRN, weekend, and weekday shifts, and requires good communication and organizational skills.

The ideal candidate has 1 year of customer service experience, ability to read and write English, and basic computer use.

Qualifications

• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate via verbal and written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Some knowledge of computer use helpful.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, visitors, outside providers, and inquiries.
• General office duties include typing and email, logging of deliveries and excellent communication with supervisor.
• Other duties as assigned

Skills

Good communication skills

Organizational skills

Reading, writing & English proficiency

Education

High school or equivalent

Job description

Florence Home is a well-established community in the heart of the Florence area, minutes from the interstate. We are a nonprofit, family-oriented, multicultural community where your talent and knowledge will be highly valued.

We are looking for someone that is self-motivated, outgoing and dependable. The candidate will need to have a thorough understanding of receptionist/customer service experience with the ability to manage a busy front desk. We are looking for a team player who can assist seniors with comfort, care and compassion, displaying complete professionalism and class.

The receptionist is responsible for providing excellent customer service to all staff, residents and resident family members. The receptionist is also responsible for providing assistance to all departments, as well as answering phones and assisting residents, family members and potential clients as needed.

Available Shift:

• PRN
• PT Weekend
• PT Weekdays

Minimum Eligibility Requirements:

• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate via verbal and written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Some knowledge of computer Use helpful.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, visitors, outside providers, and inquiries.
• General office duties include typing and email, logging of deliveries and excellent communication with supervisor.
• Other duties as assigned

Job Requirements / Qualifications

• Organizational skills
• Flexibility
• Be able to read, write, speak and understand English.
  
• Good communication skills

Job Type: Part-time

Salary: From $15.00 per hour

Benefits:

• Employee assistance program

Schedule:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person