Evening Front Desk Concierge - Senior Living

the brant senior living; Omaha (NE); On-site; USD 9,000 - 14,000; Part time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Dental and Vision

Basic Term Life/AD&D

401k

Job summary

Dial is seeking a part-time Front Desk/Guest Services associate in Omaha, NE. The role focuses on delivering outstanding customer service, greeting guests, managing sign-in, and supporting residents and families with information and transportation needs.

You will be the first point of contact, answer calls, assist with requests, and help ensure a welcoming, safe community atmosphere while coordinating with multiple departments.

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.

Responsibilities

• Welcome all guests warmly, assist sign-in, and announce guests to staff.
• Assist residents and families with transportation, reservations, and information.
• Answer and direct phone calls and respond to inquiries.
• Be the point of contact in emergencies and monitor lobby safety.
• Maintain reservations for guest suites and club/dining spaces.
• Receive mail/packages and distribute promptly.
• Update resident/family emergency lists and contacts.
• Handle maintenance and housekeeping requests.
• Perform general administrative tasks.

Skills

Customer service

Hospitality

Phone systems

Multitasking

Organized

Interpersonal skills

Education

High school diploma or equivalent

Tools

Office software

Scheduling software

Job description

Dial is seeking a part-time Front Desk/Guest Services associate in Omaha, NE. The role focuses on delivering outstanding customer service, greeting guests, managing sign-in, and supporting residents and families with information and transportation needs.

You will be the first point of contact, answer calls, assist with requests, and help ensure a welcoming, safe community atmosphere while coordinating with multiple departments.