Front Desk & Resident Services Specialist

Greystar; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar in Philadelphia is seeking a detail-oriented front desk/administrative staff member to serve as the first point of contact for callers and visitors. The role supports the property team with daily administrative tasks and accurate housing information for residents and prospective clients.

The position emphasizes professional service, timely communication, and collaboration with staff to ensure smooth operations and an exceptional resident experience at the property.

Responsibilities

• Provide outstanding customer service.
• Answer the phone and take messages.
• Greet all people who enter the office.
• Distribute resident packages.
• Respond to email inquiries.
• Provide accurate housing information.
• Assist staff members.
• File electronic communications.

Job description

Greystar in Philadelphia is seeking a detail-oriented front desk/administrative staff member to serve as the first point of contact for callers and visitors. The role supports the property team with daily administrative tasks and accurate housing information for residents and prospective clients.

The position emphasizes professional service, timely communication, and collaboration with staff to ensure smooth operations and an exceptional resident experience at the property.