Front Desk Concierge - Guest Services

Continuum Companies Inc; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Job summary

Continuum Companies Inc in Philadelphia, PA is seeking a Guest Services Representative to be the friendly first point of contact for residents, guests, and vendors at our buildings. You will greet guests, answer phones, log and distribute packages, assist arrivals, enforce building policies, and help ensure a safe, welcoming environment.

The role requires 0–2 years in customer service, strong communication, and US work authorization, with night and weekend availability.

Qualifications

• 0–2 years of experience in customer service or hospitality.
• Strong verbal and written communication skills.
• Ability to work nights and weekends.
• US work authorization.

Responsibilities

• Greet guests and answer the front desk phone.
• Log and distribute packages for residents.
• Assist residents with arrivals and deliveries.
• Enforce building policies and maintain visitor logs.
• Respond to alarms and contact emergency services if needed.
• Coordinate with maintenance and building staff as required.

Skills

Customer service

Hospitality

Verbal communication

Written communication

Job description

Continuum Companies Inc in Philadelphia, PA is seeking a Guest Services Representative to be the friendly first point of contact for residents, guests, and vendors at our buildings. You will greet guests, answer phones, log and distribute packages, assist arrivals, enforce building policies, and help ensure a safe, welcoming environment.

The role requires 0–2 years in customer service, strong communication, and US work authorization, with night and weekend availability.