Resident Concierge & Guest Services Coordinator

Greystar; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) match

Housing discount

Sabbatical after 10 years

Job summary

Greystar, a leading global real estate company, seeks a front desk/concierge role at a Greystar-managed community in New York. You will welcome prospects and residents, route calls, and coordinate move-ins, move-outs and service requests.

The role involves maintaining schedules, guiding visitors, coordinating deliveries, and supporting the community team with activities and local information; benefits and opportunities are highlighted in the posting.

Responsibilities

• Greet prospects and residents; route calls to the appropriate team member.
• Assist with completed service request callbacks as necessary.
• Maintain guest suite schedule for proper payment and cleanliness.
• Coordinate loading dock and elevator schedules for move-ins and move-outs.
• Ensure clubhouse amenities are tour-ready before opening each morning.
• Manage package deliveries by documenting arrivals and notifying residents within 24 hours.
• Assist with scheduling resident activities and compiling local area information for residents.

Job description

Greystar, a leading global real estate company, seeks a front desk/concierge role at a Greystar-managed community in New York. You will welcome prospects and residents, route calls, and coordinate move-ins, move-outs and service requests.

The role involves maintaining schedules, guiding visitors, coordinating deliveries, and supporting the community team with activities and local information; benefits and opportunities are highlighted in the posting.