Front Desk & Resident Services Coordinator

Harmony Senior Services, LLC; Herndon, Northern (VA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k

Career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services, LLC seeks an front desk administrative professional to greet visitors at 2980 Centreville Road, Herndon, VA, and manage phone calls with courtesy.

You will support residents and staff by logging service requests, organizing filing, and coordinating front desk operations in a fast-paced community. The role emphasizes professionalism, reliability, and strong communication to ensure a welcoming environment for residents and guests.

Qualifications

• Must possess a high school diploma or GED.
• Must be neat, well groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.

Responsibilities

• Greeting all visitors to the community, answering the telephone, transferring calls and taking messages.
• Monitors walkie-talkie, door security system and fire panel as needed.
• Monitors resident sign-in and sign-out log and completes administrative support functions such as filing and copies.
• Fills out and logs service request forms for residents and/or staff.
• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner.
• Keeps front desk and lobby area clean and neat at all times.

Skills

Customer service

Phone etiquette

Communication skills

Team player

Multitasking

Education

High school diploma or GED

Tools

Office equipment

Job description

Harmony Senior Services, LLC seeks an front desk administrative professional to greet visitors at 2980 Centreville Road, Herndon, VA, and manage phone calls with courtesy.

You will support residents and staff by logging service requests, organizing filing, and coordinating front desk operations in a fast-paced community. The role emphasizes professionalism, reliability, and strong communication to ensure a welcoming environment for residents and guests.