Receptionist (Evening and weekends)

Pearl Healthcare; Elgin (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

The Pearl of Elgin, located in Elgin, Illinois, is seeking a friendly Receptionist to staff the front desk and set a welcoming tone for patients, families, and healthcare professionals.

Responsibilities include greeting visitors, answering calls, coordinating appointments, maintaining patient records, and providing administrative support to clinical teams in a fast-paced environment. Proficiency with Microsoft Office and EMR is required.

Qualifications

• 0 years of experience as a Receptionist or in a similar administrative role.
• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Proficiency in Microsoft Office and electronic medical records systems.

Responsibilities

• Greet patients, families and professionals in a friendly, courteous manner.
• Answer and direct phone calls, respond to inquiries, and take messages.
• Manage patient registrations, schedules, and appointments.
• Maintain accurate and up-to-date patient records and files.
• Provide general administrative support to clinical teams.
• Keep reception area clean and organized.

Skills

Excellent communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic medical records (EMR)

Job description

Receptionist

Elgin, Illinois

The Pearl of Elgin

Join our team at The Pearl of Elgin, a post-acute rehabilitation center dedicated to providing exceptional care and exceptional results. As a Receptionist, you will be the first point of contact for patients, families, and healthcare professionals, setting the tone for a warm, welcoming, and professional environment.

About the Role

As a Receptionist at The Pearl of Elgin, your primary responsibility will be to provide administrative support to our front desk team. Your duties will include:

• Greeting patients, families, and healthcare professionals with a friendly and courteous attitude
• Answering and directing phone calls, responding to inquiries, and taking messages
• Managing and coordinating patient registrations, schedules, and appointment requests
• Maintaining accurate and up-to-date patient records and files
• Providing general administrative support to our clinical teams
• Maintaining a clean and organized reception area

Responsibilities

• Answering and directing phone calls, responding to inquiries, and taking messages
• Providing exceptional customer service to patients, families, and healthcare professionals
• Maintaining accurate and up-to-date patient records and files
• Coordinating patient registrations, schedules, and appointment requests
• Maintaining a clean and organized reception area

Requirements

• 0 years of experience as a Receptionist or in a similar administrative role
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and electronic medical records systems

What We Offer

The Pearl of Elgin is committed to providing a positive and supportive work environment that promotes growth and development. As a valued member of our team, you will have the opportunity to work with a talented and compassionate group of individuals who share our passion for delivering exceptional care.