Front Desk Resident Services Concierge (Mon-Fri)

AKAM Living Services, Inc.; Boca Raton (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching Program

10 Paid Holidays

17 PTO Days

Job summary

AKAM Living Services, Inc. is seeking a Front Desk Resident Services Coordinator in Boca Raton, FL. This full-time role handles resident and visitor reception, answers questions, routes calls, and supports administrative tasks with a professional and friendly demeanor.

The position requires HS Diploma, proficiency with Word/Outlook/Excel, strong communication skills, and the ability to work in a fast-paced environment. Bilingual in Spanish is a plus.

Qualifications

• Excellent customer service and upbeat, friendly personality.
• Excellent written and verbal skills.
• Strong communication and decision-making skills.
• Organized, detail-oriented, and able to multitask.

Responsibilities

• Address inquiries from clients and residents, provide resolution, and follow up when needed.
• Answer phone in a pleasant manner and direct calls to appropriate person.
• Greet and announce visitors in a professional and courteous manner.
• Receive and log package deliveries.
• Interact with external vendors and direct them to appropriate location.
• Maintain working relationship with internal maintenance staff and facilitate communication.
• Support administrative office staff as needed.
• Maintains a clean reception area and conference rooms.
• Assist with mailings.
• Work on special projects as assigned.

Skills

Customer service

Written/verbal communication

Time management

Organization

Multitasking

Education

HS Diploma

Tools

Microsoft Word

Outlook

Excel

Job description

AKAM Living Services, Inc. is seeking a Front Desk Resident Services Coordinator in Boca Raton, FL. This full-time role handles resident and visitor reception, answers questions, routes calls, and supports administrative tasks with a professional and friendly demeanor.

The position requires HS Diploma, proficiency with Word/Outlook/Excel, strong communication skills, and the ability to work in a fast-paced environment. Bilingual in Spanish is a plus.