Resident Services Concierge (Mon–Fri 7am–3pm)

AKAM; Boca Raton (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching Program

10 Paid Holidays

17 PTO Days

Advancement Opportunity

Descrizione del lavoro

AKAM, based in Boca Raton, FL, is hiring a Front Desk Resident Services Coordinator to manage resident and visitor operations, greet guests, and handle administrative tasks. This full-time role runs Monday through Friday from 7:00am to 3:00pm, requiring excellent customer service, strong communication, and MS Office skills.

Bilingual Spanish is a plus. The position involves package handling, vendor coordination, and collaboration with maintenance and other departments, while maintaining a

Competenze

• Administrative/front desk experience.
• Excellent customer service and upbeat, friendly personality.
• Excellent written and verbal skills.
• Microsoft Office experience (Word/Outlook/Excel).
• Strong communication and decision-making skills.
• Organized, detail-oriented, and able to multitask.
• Data entry skills.

Mansioni

• Address inquiries from clients and residents, provide resolution, and follow up when needed, to ensure resident satisfaction.
• Answer phone in a pleasant manner and direct calls to appropriate person.
• Greet and announce visitors in a professional and courteous manner.
• Receive and log package deliveries.
• Interact with external vendors, and direct them to appropriate location.
• Maintain working relationship with internal maintenance staff, and facilitate communication with other departments.
• Support administrative office staff as needed.
• Maintains a clean reception area and conference rooms.
• Assist with mailings and special projects as assigned.
• Monitoring surveillance cameras.

Conoscenze

Front desk experience

Customer service

Verbal communication

Written communication

Time management

Multitasking

Data entry

Discretion

Formazione

HS Diploma

Strumenti

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descrizione del lavoro

AKAM, based in Boca Raton, FL, is hiring a Front Desk Resident Services Coordinator to manage resident and visitor operations, greet guests, and handle administrative tasks. This full-time role runs Monday through Friday from 7:00am to 3:00pm, requiring excellent customer service, strong communication, and MS Office skills.

Bilingual Spanish is a plus. The position involves package handling, vendor coordination, and collaboration with maintenance and other departments, while maintaining a