Front Desk Reservationist

Boardwalk-Beach-Resort-1; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k)

Paid time off

Job summary

Boardwalk Beach Resort in Myrtle Beach is seeking a Front Desk Reservationist to be guests' first contact, handling check-ins, registrations and room assignments for visitors from around the world.

You will coordinate with housekeeping, manage vacancies and requests, and respond to concerns professionally while performing accurate data entry. Flexible full-time or part-time hours are available, with paid weekly compensation and benefits including health, dental, vision, 401(k) and PTO.

Qualifications

• Excellent customer service
• Active listening
• Data entry
• Problem solving ability

Responsibilities

• Represent our resort to guests throughout their stay
• Registering guests
• Assignment of rooms
• Accommodating special requests
• Maintaining inventory of vacancies, reservations and room assignments
• Coordinate room status with housekeeping department
• Report any unusual occurrences or requests in a timely manner
• Manage guest complaints or concerns in a professional and courteous manner
• Other duties as assigned

Skills

Customer service

Active listening

Data entry

Problem solving

Job description

The Boardwalk Beach Resort is looking for a full-time/part-time Front Desk Reservationist to serve as our guests' first contact who come from all around the world to enjoy our ocean front amenities.

Responsibilities

• Represent our resort to guests throughout their stay
• Registering guests
• Assignment of rooms
• Accommodating special requests
• Maintaining inventory of vacancies, reservations and room assignments
• Coordinate room status with housekeeping department
• Report any unusual occurrences or requests in a timely manner
• Manage guest complaints or concerns in a professional and courteous manner
• Other duties as assigned

Qualifications

• Excellent Customer Service
• Active Listening
• Data Entry
• Problem Solving Ability

Job Type - Flexible Full-Time/Part-Time
Paid weekly

Benefits

• Health
• Dental
• Vision
• 401(k)
• Paid time off

Work location - one location

Source: Hospitality Online