Front Desk Representative (Bilingual)

Redbird Surgery Center; Dallas (TX); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Redbird Surgery Center in Dallas, TX seeks a Front Desk Rep bilingual in Spanish to support patient intake, billing, and front-office operations. The role emphasizes updating demographics, processing co-pays, and assisting patients in a busy clinic environment.

The ideal candidate has a high school diploma with healthcare experience and a compassionate, professional demeanor. Must communicate well and collaborate with medical staff and management.

Qualifications

• High School Diploma is required.
• 1-2 years of healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multi-task in a busy office.
• Ability to express compassion and kindness to patients.
• Maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work effectively with medical staff, management, authorizations, external agencies and patients.

Responsabilités

• Maintaining current demographic and insurance information in computer and chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Connaissances

Healthcare experience

Clinic policies

Computer systems

Medical terminology

Multi-tasking

Patient communication

Professional demeanor

Written communication

Team collaboration

Description du poste

Redbird Surgery Center
3107 W Camp Wisdom Rd
STE 189
Dallas, TX 75237, USA

Description

JOB TITLE: Front Desk Rep (Bilingual in Spanish)

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart


• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed


• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background


• Knowledge of clinic policies and procedures


• Knowledge of computer systems, programs


• Knowledge of medical terminology


• Must be able to multi – task


• Must be able to express compassion and kindness to patients calling and being seen in the office


• Must maintain a professional and upbeat attitude


• Skill in written and verbal communication and customer relations


• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients


• Requires sitting and standing associated with a normal office environment


• Normal busy office environment with much patient contact

Equal Opportunity Employer
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