Bilingual Front Desk Receptionist - Clinic

Assist Point Inc; Dallas (TX); On-site; USD 35,000 - 42,000; Full time

Job summary

Assist Point Inc. in Dallas, TX is seeking a professional Front Desk Receptionist to join our clinic team. The role requires bilingual English/Spanish communication, front desk experience in a medical setting, and familiarity with health insurance processes.

You will greet patients, manage check-ins, schedule appointments, verify insurance, and maintain records while ensuring HIPAA confidentiality. The ideal candidate will have strong customer service, organizational skills, and the ability to

Qualifications

• Bilingual English/Spanish required.
• Experience as a front desk receptionist in a medical office or clinic setting.
• Knowledge of health insurance processes (verification and billing).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with EMR systems and standard office software.

Responsibilities

• Greet and check-in patients in a friendly and efficient manner.
• Answer and direct calls, respond to inquiries in English and Spanish.
• Schedule and confirm patient appointments.
• Verify patient insurance information and assist with questions.
• Maintain patient records and HIPAA compliance.

Skills

Bilingual English/Spanish

Customer service

Communication

Organization

Multitasking

Tools

EMR systems

Job description

We are seeking a professional and bilingual Front Desk Receptionist to join our clinic team in Dallas, TX. The ideal candidate will have experience working in a medical office environment and possess knowledge of health insurance processes. This role is essential in providing excellent customer service to our patients and ensuring smooth front desk operations.

Responsibilities

• Greet and check-in patients in a friendly and efficient manner.
• Answer and direct phone calls, respond to patient inquiries in both English and Spanish.
• Schedule and confirm patient appointments accurately.
• Verify patient insurance information and assist with insurance-related questions.
• Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with medical staff to facilitate patient flow and communication.
• Handle administrative tasks such as filing, faxing, and data entry.
• Assist patients with completing necessary forms and documentation.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• Previous experience as a front desk receptionist in a medical office or clinic setting.
• Knowledge of health insurance plans, verification, and billing processes.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with electronic medical records (EMR) systems and standard office software.
• Should be bilingual English / Spanish speaking