Bilingual Front Desk Specialist (Spanish) – Concierge

Redbird Surgery Center; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Redbird Surgery Center in Dallas, TX seeks a Front Desk Rep bilingual in Spanish to support patient intake, billing, and front-office operations. The role emphasizes updating demographics, processing co-pays, and assisting patients in a busy clinic environment.

The ideal candidate has a high school diploma with healthcare experience and a compassionate, professional demeanor. Must communicate well and collaborate with medical staff and management.

Qualifications

• High School Diploma is required.
• 1-2 years of healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multi-task in a busy office.
• Ability to express compassion and kindness to patients.
• Maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work effectively with medical staff, management, authorizations, external agencies and patients.

Responsibilities

• Maintaining current demographic and insurance information in computer and chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Healthcare experience

Clinic policies

Computer systems

Medical terminology

Multi-tasking

Patient communication

Professional demeanor

Written communication

Team collaboration

Job description

Redbird Surgery Center in Dallas, TX seeks a Front Desk Rep bilingual in Spanish to support patient intake, billing, and front-office operations. The role emphasizes updating demographics, processing co-pays, and assisting patients in a busy clinic environment.

The ideal candidate has a high school diploma with healthcare experience and a compassionate, professional demeanor. Must communicate well and collaborate with medical staff and management.