Front Desk Reception

Network ESC International; City of Glen Cove (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Network ESC International is seeking a friendly Front Desk Receptionist for its medical clinic in Glen Cove, New York. The position runs Monday through Friday from 9am to 5pm and requires bilingual Spanish proficiency. You will greet patients, check in/out, schedule appointments, answer calls, handle copays, verify insurance, and support HIPAA-compliant administrative tasks while maintaining a welcoming, organized reception area.

Qualifications

• High school diploma or equivalent.
• Previous medical office or receptionist experience preferred.
• Familiarity with medical terminology and insurance procedures helpful.
• Experience with EMR/EHR systems preferred.
• Strong communication and organizational skills.
• Ability to multitask in a busy healthcare environment.
• Professional, compassionate, and dependable demeanor.
• Ability to protect patient privacy and follow HIPAA regulations.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Check patients in and out and verify demographic and insurance information.
• Schedule, reschedule, and cancel patient appointments.
• Answer incoming phone calls and respond to patient questions.
• Collect copays, balances, and other patient payments.
• Verify insurance eligibility and obtain necessary authorizations when required.
• Maintain accurate patient records and update information in the EMR/EHR system.
• Handle referrals, medical forms, and other administrative paperwork.
• Communicate with physicians, nurses, medical assistants, pharmacies, and insurance companies as needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Scan, fax, file, and organize medical documents.
• Assist with daily office operations and maintain an organized, welcoming reception area.
• Provide excellent customer service while handling sensitive or confidential patient information.

Skills

Bilingual Spanish

Customer service

Multitasking

Communication

Organization

Education

High School Diploma

Tools

EMR/EHR systems

Job description

Medical Clinic is in need of a Front Desk Reactionist

Monday Through Friday 9am-5pm

MUST BE BILINGUAL SPANISH

A Medical Office Front Desk Receptionist is responsible for welcoming patients, managing appointments, handling phone calls, and supporting the administrative operations of a healthcare office.

Key Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Check patients in and out and verify demographic and insurance information.
• Schedule, reschedule, and cancel patient appointments.
• Answer incoming phone calls and respond to patient questions.
• Collect copays, balances, and other patient payments.
• Verify insurance eligibility and obtain necessary authorizations when required.
• Maintain accurate patient records and update information in the electronic medical record (EMR/EHR) system.
• Handle referrals, medical forms, and other administrative paperwork.
• Communicate with physicians, nurses, medical assistants, pharmacies, and insurance companies as needed.
• Maintain patient confidentiality and follow HIPAA requirements.
• Scan, fax, file, and organize medical documents.
• Assist with daily office operations and maintain an organized, welcoming reception area.
• Provide excellent customer service while handling sensitive or confidential patient information.

Typical Qualifications

• High school diploma or equivalent.
• Previous medical office, receptionist, customer service, or administrative experience preferred.
• Familiarity with medical terminology and insurance procedures is helpful.
• Experience with EMR/EHR systems preferred.
• Strong communication and organizational skills.
• Ability to multitask in a busy healthcare environment.
• Professional, compassionate, and dependable demeanor.
• Ability to protect patient privacy and follow HIPAA regulations.