Front Desk Assistant/Receptionist

Intermountain Healthcare Inc.; Tooele, Northern (UT, KY); Híbrido; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Life Insurance

Paid Time Off (PTO)

401(k) with company match

Descripción de la vacante

Intermountain Healthcare Inc. is seeking a Front Desk Assistant to support patient check-in, data entry, and lobby service in a busy clinic. You will greet patients, update demographics and insurance information, and assist front office staff as needed.

The role emphasizes courtesy, clear communication, and multi-tasking in a fast-paced healthcare environment with occasional evening shifts. Training provided; strong benefits include health, dental and vision insurance, an HSA option, life

Formación

• High School Diploma with 1-2 years in healthcare.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and medical terminology.
• Ability to multi-task and communicate effectively.

Responsabilidades

• Greet patients and perform check-in procedures.
• Maintain current demographic and insurance information.
• Assist patients in the lobby and provide phone support as needed.
• Balance petty cash and collect co-pays/co-insurance.
• Open office procedures and support front office staff.

Conocimientos

Multitasking

Compassionate service

Professional demeanor

Communication skills

Educación

High School Diploma

Herramientas

Clinic software

Descripción del empleo

Description

Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

1-2 years experience in healthcare background

SUPERVISION RECEIVED: ASC Director and/or Office Supervisor.

ESSENTIAL FUNCTIONS:

EDUCATION: High School Diploma, with 1-2 years experience in healthcare background

KNOWLEDGE:
1. Knowledge of clinic policies and procedures.
2. Knowledge of computer systems, programs.
3. Knowledge of medical terminology.

SKILLS:
1. Must be able to multi – task.
2. Must be able to express compassion and kindness to patients calling and being seen in the
office.
3. Must maintain a professional and upbeat attitude
4. Skill in written and verbal communication and customer relations.

ABILITIES:
1. Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.