Bilingual Front Desk Rep (Spanish) – Patient Check-In

Surgery Partners, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 33,000 - 45,000; Full time

Job summary

Redbird Surgery Center in Dallas, TX is seeking a Front Desk Representative who is bilingual in Spanish. You will welcome patients, verify demographics and insurance, and support lobby operations.

Responsibilities include opening procedures, handling copays and co-insurance, and coordinating with medical staff to ensure smooth patient flow while delivering compassionate service in a fast-paced environment.

Qualifications

• High School Diploma with 1–2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multitask and maintain professionalism.

Responsibilities

• Maintain current demographic and insurance information in computer and in the chart.
• Perform opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Customer service

Bilingual Spanish

Communication

Multitasking

Professional demeanor

Education

High School Diploma

Healthcare experience 1–2 years

Tools

Clinic software

EMR/EHR systems

Job description

Redbird Surgery Center in Dallas, TX is seeking a Front Desk Representative who is bilingual in Spanish. You will welcome patients, verify demographics and insurance, and support lobby operations.

Responsibilities include opening procedures, handling copays and co-insurance, and coordinating with medical staff to ensure smooth patient flow while delivering compassionate service in a fast-paced environment.