Front Desk Representative

LH WEBSTER LLC; Webster (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Flexible Schedule

Great work-life balance

Ongoing training

Job summary

LH WEBSTER LLC is looking for a Front Desk Agent in Webster, Texas. This position is crucial in providing outstanding guest service and creating a welcoming experience for all guests. Responsibilities include handling check-in and check-out processes, answering inquiries, and ensuring accurate reservation and billing procedures.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask effectively. Join us and be part of a team that values service and hospitality.

Qualifications

• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and book reservations.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Excellent communication skills

Commitment to customer service

Strong work ethic

Positive attitude

Familiar with computers

Excellent multi-tasking skills

Job description

Benefits

• Employee discounts
• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount

The Front Desk Agent is responsible for providing outstanding guest service and creating a welcoming experience for all guests. This position handles the check-in and check-out process, answers guest inquiries, resolves concerns, and ensures accurate reservation and billing procedures. The Front Desk Agent works closely with housekeeping, maintenance, and other departments to maintain smooth hotel operations while upholding brand standards and delivering exceptional hospitality.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and book reservations
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers
• Excellent multi-tasking skills