Representante de recepción

LH WEBSTER LLC; Webster (TX); Sur place; USD 16 531 - 22 041; Plein temps

Avantages offerts par ce poste

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Résumé du poste

LH WEBSTER LLC in Webster, Texas is seeking a Front Desk Agent to deliver outstanding guest service at check-in and check-out, handle reservations, and resolve inquiries while coordinating with housekeeping and maintenance to maintain smooth hotel operations.

The ideal candidate will have excellent communication, a strong work ethic, comfort with computers, and the ability to multitask with a positive attitude.

Qualifications

• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and hotel systems.
• Excellent multi-tasking skills.

Responsabilités

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and book reservations
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Connaissances

Excellent communication

Strong work ethic

Familiar with computers

Excellent multitasking

Description du poste

Benefits

• Employee discounts

Benefits/Perks

• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount

Job Summary

The Front Desk Agent is responsible for providing outstanding guest service and creating a welcoming experience for all guests. This position handles the check-in and check-out process, answers guest inquiries, resolves concerns, and ensures accurate reservation and billing procedures. The Front Desk Agent works closely with housekeeping, maintenance, and other departments to maintain smooth hotel operations while upholding brand standards and delivering exceptional hospitality.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and book reservations
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers
• Excellent multi-tasking skills