Front Desk Assistant PRN

Miami Surgical Center; Miami (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Plan

401(k) retirement plan with company

Job summary

Miami Surgical Center is seeking a Front Desk Assistant to support patient flow and insurance information management in a busy Miami office.

The role focuses on lobby service, front desk coordination, and assisting the medical staff with daily administrative tasks while maintaining a compassionate, professional demeanor.

Qualifications

• High School Diploma with 1–2 years healthcare background or related experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multi-task effectively.
• Ability to express compassion and kindness to patients.
• Maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations.

Responsibilities

• Maintain current demographic and insurance information in computer and chart.
• Perform office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assist patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Compassionate customer service

Multi-tasking

Written and verbal communication

Professional and upbeat attitude

Team coordination with medical staff

Education

High School Diploma

Tools

Computer systems

Medical terminology

Job description

Miami Surgical Center

Miami, FL 33131

JOB TITLE: Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.