Dept. Asst. - Front Desk Receptionist/Student Services - C. Lower [Work Study]

Graduate School of Leadership and Change | Antioch University; Keene (NH); On-site; USD 19,286 - 27,552; Part time

Job summary

The Graduate School of Leadership and Change | Antioch University is seeking students for a work-study position to provide friendly and attentive service at the front desk. Responsibilities include assisting visitors, handling inquiries, and providing administrative support.

Candidates should possess a friendly demeanor, attention to detail, and the ability to work independently. The role requires a flexible schedule and may include evening and weekend hours if students are available.

To apply, email your resume and cover letter to Cheryl Lower at [e-mail].

Qualifications

• Friendly, can-do attitude with service orientation.
• Ability to work independently and with minimal direction.
• Energetic and service-minded individual with organizational skills.

Responsibilities

• Provide a warm presence to students, employees, and visitors.
• Assist with navigation and check-in for visitors.
• Field calls and inquiries as needed.

Skills

Friendly demeanor and service orientation

Attention to detail

Ability to work independently

Organizational skills

Calm under pressure

Job description

Start Date: 7/1/2026
End Date: 6/30/2027
Number of Positions: 4 to cover the number of hours needed
Hours per Week: 40 hrs/4 students
Weekends Required: possible if student is interested and available
Evenings Required: possible if student is interested and available
Supervisor: Cheryl Lower
Alternate Supervisor: Deb Barrett
Remote work available: No

Job Description

• The person(s) who fill this position will be responsible for:

Front Desk

• Providing students, employees, visitors and callers with a warm and attentive presence
• Checking in and connecting visitors to a campus representative
• Assisting visitors with navigation
• Fielding and/or redirecting calls and inquiries as appropriate
• Learning and applying emergency protocol
• Providing administrative task and research support
• Coordinating deliveries and assisting with mail distribution

Student Services

• Student success support including data entry
• Assisting with research
• Answering basic questions regarding all Student Service Departments
• Assist with updating student services website and link verification

Qualifications

• A friendly, can-do attitude and outgoing presence with service orientation to reach out and assist others
• Ability to work with minimal direction; take the initiative to update materials, keep the reception desk tidy, and other tasks as appropriate, and maintain flexibility
• An energetic and service-minded individual able to organize and truncate assignments to fit work schedule
• Proven ability to adhere to task and confidentiality requirements
• Strong attention to detail
• Ability to respond calmly and quickly in case of an emergency, or in the case of an urgent service request, respond as needed
• Routine administrative tasks range from stuffing envelopes, helping to create flyers and so forth

Does this position meet the definition of Community Service? No

How to Apply: Email Cheryl Lower at [e-mail] with resume and cover letter and include hours available to work
Email: [e-mail]
Position Type: Work Study
Department: Campus Admin & Student Services