Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study]

Graduate School of Leadership and Change | Antioch University; Seattle (WA); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

Antioch Community Counseling and Psychology Clinic is seeking a front desk Work Study student enrolled at Antioch University to begin in Summer '25. The role supports clinic operations, including intake scheduling, payment processing, and client communications.

Responsibilities include managing voicemail/email, updating client records, and assisting student therapists. Position starts 7/1/2026 and ends 9/27/2026, with evenings required and 15-20 hours weekly.

Qualifications

• Prior administrative and customer-service experience preferred.
• Familiarity with MS Office and Google Sheets.
• Strong communication skills.

Responsibilities

• Monitor clinic voicemail and email.
• Call clients to take payments via phone.
• Answer or refer inquiries to appropriate staff.
• Process intake via phone or email of new clients, including scheduling appointments.
• Maintain client accounts by obtaining, recording, and updating personal and financial information.
• Protect client rights by maintaining confidentiality of personal and financial information.
• Assist student therapists with clinic procedures.
• Complete other projects assigned by the clinic coordinator.

Skills

Strong communication skills

MS Office familiarity

Google Sheets familiarity

Education

Current Antioch University student

Job description

Job Description

Applicants must be enrolled students at Antioch University living in the United States. This front desk role at the Antioch Community Counseling and Psychology Clinic begins in the Summer '25 quarter, with training to start as soon as possible.

Employment Details

• Start Date: 7/1/2026
• End Date: 9/27/2026
• Number of Positions: 4
• Hours per Week: 15-20 hrs
• Evenings Required: Yes
• Weekends Required: No
• Remote Work: No
• Supervisor: Melissa Kennedy (Alternate: Saori Den)

Responsibilities

• Monitor clinic voicemail and email.
• Call clients to take payments via phone.
• Answer or refer inquiries to appropriate staff.
• Process intake via phone or email of new clients, including scheduling appointments.
• Maintain client accounts by obtaining, recording, and updating personal and financial information.
• Protect client rights by maintaining confidentiality of personal and financial information.
• Assist student therapists with clinic procedures.
• Complete other projects assigned by the clinic coordinator.

Qualifications

• Prior administrative and customer‑service experience preferred.
• Familiarity with MS Office and Google Sheets.
• Strong communication skills.

Other Information

Does this position meet the definition of Community Service? No.

Position Type: Work Study. Department: Administration/Student Affairs.

How to Apply

The students should complete an application and provide a reference. Email: [e-mail]