Front Desk Receptionist - Patient Services

Atrium Health; Charlotte (NC); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health and welfare benefits

Flexible Spending Accounts

Paid Time Off

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health, based in Charlotte, NC, is seeking an in-office receptionist to greet visitors, direct calls, and handle routine clerical tasks. The role is full-time, 40 hours per week, in an office setting.

The position requires a high school diploma and strong attention to detail, with reliable communication skills and ability to use basic office equipment. This is a in-person office role with opportunities for growth within Advocate Health.

Qualifications

• Demonstrated ability to operate basic office equipment and the ability to organize multiple tasks.
• Ability to effectively communicate using the internet (i.e. Lotus Notes or a similar program).
• Demonstrates a strong attention to detail and accuracy.
• Strong communication and interpersonal skills.

Responsibilities

• Greets visitors, determines nature of visits and directs visitors to appropriate persons.
• Processes all incoming calls in a pleasant and proficient manner.
• Operates overhead and pocket pager paging systems, emergency hotlines and alarm devices.
• Provides directions and information to patients, visitors and hospital personnel.
• Processes incoming and outgoing mail.
• Performs clerical duties such as word processing assignments, copying, filing and creating announcements.
• Monitors office supply inventory and requests needed inventory from purchasing. Receives inventory and ensures the proper stocking, placement and security of received items.

Skills

Office equipment

Online communication

Attention to detail

Interpersonal skills

Education

High School Diploma

Tools

Lotus Notes

Job description

Advocate Health, based in Charlotte, NC, is seeking an in-office receptionist to greet visitors, direct calls, and handle routine clerical tasks. The role is full-time, 40 hours per week, in an office setting.

The position requires a high school diploma and strong attention to detail, with reliable communication skills and ability to use basic office equipment. This is a in-person office role with opportunities for growth within Advocate Health.