Front Desk Receptionist | Full-Time Admin Support

PACS Group (United Kingdom); United States; On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Paid time off

Training and professional-development

Supportive leadership and a team

Job summary

Arvin Post Acute is seeking a friendly, professional Full-Time Receptionist to be the welcoming face of our administrative team. You will greet residents and visitors, answer calls on a multiline system, and provide clerical support while maintaining confidentiality.

This role is limited to administrative duties with no clinical responsibilities. The position emphasizes professional communication, strong organizational skills, and dependable attendance.

Qualifications

• High school diploma or GED required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office, clerical functions, and multiline telephone systems.
• Professional telephone etiquette and excellent customer-service skills.
• Strong written and verbal communication abilities.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.
• Ability to manage interruptions and multiple responsibilities calmly.
• Dependable attendance and a positive, team-oriented attitude.
• Ability to maintain professionalism and confidentiality at all times.

Responsibilities

• Greet residents, families, applicants, vendors, and visitors with a friendly and professional attitude.
• Answer a multiline telephone system and transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete routine office assignments.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain the confidentiality of all health and personal information.
• Promptly report suspected or known confidentiality violations to the Administrator.
• Perform additional clerical duties as assigned.

Skills

Multiline telephone system

Microsoft Office

Customer service

Written and verbal communication

Organizational skills

Confidentiality

Attendance reliability

Team-oriented attitude

Education

High school diploma or GED

Tools

Multiline telephone system

Microsoft Office

Job description

Arvin Post Acute is seeking a friendly, professional Full-Time Receptionist to be the welcoming face of our administrative team. You will greet residents and visitors, answer calls on a multiline system, and provide clerical support while maintaining confidentiality.

This role is limited to administrative duties with no clinical responsibilities. The position emphasizes professional communication, strong organizational skills, and dependable attendance.