Receptionist Full-Time

PACS Group (United Kingdom); United States; On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Paid time off

Training and professional-development

Supportive leadership and a team

Job summary

Arvin Post Acute is seeking a friendly, professional Full-Time Receptionist to be the welcoming face of our administrative team. You will greet residents and visitors, answer calls on a multiline system, and provide clerical support while maintaining confidentiality.

This role is limited to administrative duties with no clinical responsibilities. The position emphasizes professional communication, strong organizational skills, and dependable attendance.

Qualifications

• High school diploma or GED required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office, clerical functions, and multiline telephone systems.
• Professional telephone etiquette and excellent customer-service skills.
• Strong written and verbal communication abilities.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.
• Ability to manage interruptions and multiple responsibilities calmly.
• Dependable attendance and a positive, team-oriented attitude.
• Ability to maintain professionalism and confidentiality at all times.

Responsibilities

• Greet residents, families, applicants, vendors, and visitors with a friendly and professional attitude.
• Answer a multiline telephone system and transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete routine office assignments.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain the confidentiality of all health and personal information.
• Promptly report suspected or known confidentiality violations to the Administrator.
• Perform additional clerical duties as assigned.

Skills

Multiline telephone system

Microsoft Office

Customer service

Written and verbal communication

Organizational skills

Confidentiality

Attendance reliability

Team-oriented attitude

Education

High school diploma or GED

Tools

Multiline telephone system

Microsoft Office

Job description

Receptionist - Full-Time

Arvin Post Acute

Pay Range: $17.50-$19.00 per hour

Be the Welcoming Face of Arvin Post Acute

Arvin Post Acute is seeking a friendly, professional, and dependable Full-Time Receptionist to join our administrative team. As the first point of contact for residents, families, visitors, applicants, and community partners, the Receptionist plays an important role in creating a warm and positive experience.

This position is limited to clerical duties within the Reception/Administrative area and has no clinical responsibilities or resident-care duties.

Essential Duties and Responsibilities

• Greet residents, families, applicants, vendors, and visitors with a friendly and professional attitude.
• Answer a multiline telephone system and transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete routine office assignments.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain the confidentiality of all health and personal information.
• Promptly report suspected or known confidentiality violations to the Administrator.
• Perform additional clerical duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office, clerical functions, and multiline telephone systems.
• Professional telephone etiquette and excellent customer-service skills.
• Strong written and verbal communication abilities.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.
• Ability to manage interruptions and multiple responsibilities calmly.
• Dependable attendance and a positive, team-oriented attitude.
• Ability to maintain professionalism and confidentiality at all times.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Requirements

This position requires regular sitting, standing, walking, speaking, hearing, reading, and prolonged computer use. Frequent use of telephones, copiers, scanners, fax machines, calculators, and other office equipment is required. The employee may occasionally lift or move materials weighing up to 25 pounds. No travel is required.

Reasonable accommodations may be made for qualified individuals with disabilities.

Why Join Arvin Post Acute?

• Competitive pay of $17.00-$19.00 per hour
• Full-time employment
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Paid time off
• Training and professional-development opportunities
• Supportive leadership and a collaborative team
• Welcoming and resident-centered work environment

Benefits are subject to eligibility requirements and facility policy.

Equal Opportunity Employment

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.