Front Desk & Real Estate Support Specialist

Golden Dog Title & Trust; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Golden Dog Title & Trust seeks a Guest Services Specialist to be the first point of contact for visitors and callers. The role provides general office support, greeting guests and performing receptionist-related tasks in a fast-paced environment.

The position requires strong communication, organizational skills, and proficiency with Microsoft Office. Occasional bilingual capabilities are a plus, and professional appearance is expected.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks.
• Knowledge of Microsoft Office Suite.
• Bilingual candidate preferred.

Responsibilities

• Answer telephones and direct callers to the appropriate associate.
• Greet and direct visitors to the company.
• Take and retrieve messages for various personnel.
• Receive, sort and distribute incoming mail.
• Coordinate pickup and delivery of express mail services (Fed Ex, UPS etc).
• Open real estate closing contracts in closing software.
• Monitor general office e-mail and forward emails to appropriate individuals.
• Assist with photocopying, scanning and filing.
• Maintain closing calendar board and keep it updated.
• Greet all incoming guests and obtain copies of driver’s licenses/passports.
• Clean and maintain conference rooms and office space.

Skills

Communication skills

Organizational skills

multitasking

Microsoft Office

Bilingual (preferred)

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Golden Dog Title & Trust seeks a Guest Services Specialist to be the first point of contact for visitors and callers. The role provides general office support, greeting guests and performing receptionist-related tasks in a fast-paced environment.

The position requires strong communication, organizational skills, and proficiency with Microsoft Office. Occasional bilingual capabilities are a plus, and professional appearance is expected.