Front Desk Specialist: Visitor Experience & Admin Support

Golden Gate Regional Center; San Francisco (CA); On-site; USD 37,672 - 45,207; Full time

Benefits offered by this job

Comprehensive Medical and Dental benefits

10% employer contribution to a 403(b) retirement account

Generous time off benefits including vacation and sick days

Job summary

Golden Gate Regional Center is seeking a Front Desk Associate for our San Francisco headquarters. This role involves greeting visitors, answering calls, and performing daily front desk tasks. The ideal candidate will have at least 3 years of office experience and strong customer service skills.

We offer a comprehensive benefits package, including medical and dental coverages, generous vacation and sick leave, along with a significant employer contribution to a retirement account.

Qualifications

• Ability to maintain a calm demeanor under stressful situations.
• Strong customer service and problem-solving skills.
• Bilingual capacity in English/Spanish or English/Cantonese is a plus.

Responsibilities

• Open or close the office for business hours.
• Answer phone calls and address inquiries professionally.
• Maintain and organize the reception area.
• Assist with visitor registrations and meeting room reservations.

Skills

Technical Literacy

Communication and Interpersonal Skills with Active Listening

Professional Etiquette

Organized

Agile Multitasking and Prioritization

Collaboration/Teamwork

Education

High School Diploma or equivalent

3+ years in an office setting with front desk reception

Tools

Microsoft 365 programs

Zoom Phones

Job description

Golden Gate Regional Center is seeking a Front Desk Associate for our San Francisco headquarters. This role involves greeting visitors, answering calls, and performing daily front desk tasks. The ideal candidate will have at least 3 years of office experience and strong customer service skills.

We offer a comprehensive benefits package, including medical and dental coverages, generous vacation and sick leave, along with a significant employer contribution to a retirement account.