Guest Services & Office Coordinator

Golden Dog Title, a Dream Finders Homes company; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental &amp

Vacation & Holidays (PTO & 11 holidays

401(k) Savings Plan with company match

Employee Wellness

Employee Assistance Programs

Home Purchase Discount for Associates

Pet Insurance

Job summary

Golden Dog Title, a Dream Finders Homes company, seeks a Guest Services Specialist in Jacksonville to act as the first point of contact and provide essential clerical support. You will answer phones, greet visitors, manage messages, and assist with mail and document handling in a professional, friendly manner.

The role requires strong communication, organization, and multitasking abilities, with a focus on accuracy and a polished appearance.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of Microsoft Office Suite.
• Bilingual candidate would be a plus.
• Professional appearance and demeanor.

Responsibilities

• Answers telephones and directs the caller to the appropriate associate.
• Greets and directs visitors to the company.
• Takes and retrieves messages for various personnel.
• Receives, sorts and distributes incoming mail.
• Coordinates pickup and delivery of express mail services (Fed Ex, UPS etc).
• Opens builder contracts in real estate closing software.
• Monitors general office e-mail and forwards email to appropriate individual.
• Assists with photocopying, scanning and filing.
• Maintains closing calendar board and keeps it updated.
• Sends title docs out to lender/realtors.
• Logs in key packages and distributes to appropriate files.
• Greets all incoming guests and obtains driver’s license/passport copies.
• Cleans and maintains conference rooms and office space.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Microsoft Office

Bilingual (nice)

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Golden Dog Title, a Dream Finders Homes company, seeks a Guest Services Specialist in Jacksonville to act as the first point of contact and provide essential clerical support. You will answer phones, greet visitors, manage messages, and assist with mail and document handling in a professional, friendly manner.

The role requires strong communication, organization, and multitasking abilities, with a focus on accuracy and a polished appearance.