Front Desk & Client Experience Specialist - Real Estate

Transnationtitle; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Transnationtitle in Grand Rapids seeks a professional receptionist to greet clients, manage the front desk, and handle calls, mail, and documents to ensure a welcoming, efficient office environment.

The ideal candidate is organized, dependable, and comfortable balancing customer service with administrative responsibilities. A high school diploma and at least one year of related experience are preferred.

Join a professional title and escrow team and contribute to a well-run, client-focused office.

Qualifications

• Front desk experience and professional demeanor.
• Ability to communicate clearly, both verbally and in writing.
• Strong attention to detail and ability to follow instructions.
• Dependable, organized, and able to handle multiple tasks.
• Ability to maintain privacy of company and client information.

Responsibilities

• Greet clients and visitors in a warm, professional manner.
• Answer and direct incoming calls to appropriate team members.
• Receive, sort, and distribute mail, faxes, and emails.
• Prepare and distribute documents for real estate closings.
• Coordinate scheduling and closings with clients and parties involved.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Confidentiality

Microsoft Office

Education

High school diploma

1 year experience in receptionist/administrative role

Tools

Microsoft Office

Job description

Transnationtitle in Grand Rapids seeks a professional receptionist to greet clients, manage the front desk, and handle calls, mail, and documents to ensure a welcoming, efficient office environment.

The ideal candidate is organized, dependable, and comfortable balancing customer service with administrative responsibilities. A high school diploma and at least one year of related experience are preferred.

Join a professional title and escrow team and contribute to a well-run, client-focused office.