Front Desk & Program Support - Pretrial Services

Center-For-Alternative-Sentencing-; New York (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Vacation and PTO

12 Paid Holidays

Job summary

CASES is seeking a Receptionist for our Brooklyn Pretrial Office. The role requires greeting visitors, handling front-desk duties, and supporting the Supervised Release Program with administrative tasks.

The position is full-time, Monday–Friday, 9am–5pm, in-person, with comprehensive benefits offered. Salary is $45,619 annually. A strong focus on confidentiality and empathetic service is essential.

Qualifications

• Associate’s degree or high school diploma with 2-3 years of work experience.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Greet clients and visitors to the program and ascertain purpose of visit.
• Answer and screen incoming calls professionally.
• Monitor waiting room for health and safety of clients and staff.
• Provide administrative and clerical support to staff as instructed by Borough Director.
• Open, sort and distribute mail.
• Provide triage support and direct assistance to program participants.
• Data entry for Court Programs into the database as needed.
• Create organizational spreadsheets, charts, or documents for efficient program coverage.
• Provide culturally competent services per CASES policies.
• Perform additional duties as assigned by the Borough Director.

Skills

Organizational skills

Communication skills

Confidentiality

Interpersonal skills

Self-starter

Independent work

Education

Associate’s degree or high school diploma

Tools

MS Word

Excel

PowerPoint

Job description

CASES is seeking a Receptionist for our Brooklyn Pretrial Office. The role requires greeting visitors, handling front-desk duties, and supporting the Supervised Release Program with administrative tasks.

The position is full-time, Monday–Friday, 9am–5pm, in-person, with comprehensive benefits offered. Salary is $45,619 annually. A strong focus on confidentiality and empathetic service is essential.