Hybrid Pretrial Programs Assistant - Admin & Data Entry

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 49,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and PTO starting at 25 days

12 Paid holidays

403b retirement plan with matching

Employee referral program

Job summary

CASES is seeking a Program Assistant for our Pretrial Services Department to provide administrative, fiscal, and billing support. You will work closely with the Borough Director to ensure smooth program operations and timely communications with participants and partners.

The role requires strong organization, effective communication, attention to confidentiality, and the ability to work independently in a hybrid setting. A 9-5 schedule keeps operations steady and compliant.

Qualifications

• Associate degree or High School Diploma/HSE with 2-3 years' experience.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Monthly order and delegation of phones including maintaining relationship with phone vendor.
• Receive and screen telephone calls and answer program inquiries via phone, email and mail.
• Provide triage support and direct assistance to program participants as needed.
• Assist with the scheduled system of appointment reminders to ensure timely notifications.
• Perform data entry to enroll participants in Supervised Release and update database.
• Enter participant data into the database including track and compliance information.
• Prepare compliance documentation for District Attorney’s Alternative Sentencing Office and courts.
• Complete any other tasks as required by the Program Director and supervisory staff.

Skills

Organizational skills

Verbal communication

Written communication

Interpersonal skills

MS Word

Excel

PowerPoint

Self-starter

Ability to lift 5-10 lbs

Education

Associate degree

High School Diploma / GED

Tools

MS Word

Excel

PowerPoint

Job description

CASES is seeking a Program Assistant for our Pretrial Services Department to provide administrative, fiscal, and billing support. You will work closely with the Borough Director to ensure smooth program operations and timely communications with participants and partners.

The role requires strong organization, effective communication, attention to confidentiality, and the ability to work independently in a hybrid setting. A 9-5 schedule keeps operations steady and compliant.