Clinical Case Coordinator

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403(b) with 6% match

Employee Referral Program

Job summary

CASES is seeking a Clinical Case Coordinator for our Pretrial Services Case Management Team in Brooklyn. The role involves conducting Supervision Introduction/Orientation meetings and helping participants comply with supervision conditions, court appearances, and reporting schedules.

You will assess service needs, develop collaborative, strengths-based plans, and connect participants to treatment and community services while reducing recidivism. Hybrid work is available after onboarding.

Qualifications

• Master’s degree required.
• Minimum three years in human services with SUD and criminal justice involvement.
• Extensive knowledge of community treatment and resources.
• Knowledge of the criminal justice system and court processes.
• Experience using Salesforce.
• Must be able to sit for extended periods.

Responsibilities

• Provide supervision and community-based services to a caseload of pretrial participants.
• Conduct Supervision Introduction/Orientation meetings within 24–48 hours of release.
• Collaborate with court and pretrial staff to ensure court appearances.
• Review documentation and analyze offending behavior patterns.
• Conduct service need assessments addressing psychosocial needs.
• Link participants to treatment and escort to community services.
• Maintain relationships with community providers and services.
• Report hazards or unsafe conditions to facilities staff.
• Perform other duties as required by leadership.

Skills

CJ system knowledge

Client engagement

Interpersonal communication

Time management

Education

Master’s degree in social work, Mental Health Counseling or comparable professional degree

Tools

Salesforce

Job description

Job Title

Clinical Case Coordinator

Job Summary

CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case.

In this role, you will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. This position is based in our Brooklyn Community Office and fieldwork in the larger NYC community as needed to assist participants. The ideal candidate for this position will possess excellent organizational skills, effective communication abilities, and the capacity to prioritize tasks efficiently.

Salary

The salary for the Clinical Case Coordinator role is $71,080 per year.

Shift Hours

The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm.

Location Address

25 Chapel Street, Brooklyn, NY 11201

Workplace Flexibility

Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding.

What You Will Be Doing

• Provide supervision and community-based services to a caseload of pretrial participants.
• Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan.
• Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
• Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
• On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
• Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services.
• Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers).
• Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
• Any other duties as required by the Program Director and supervisory staff.

What We Are Looking For

• Master’s degree in social work, Mental Health Counseling or comparable professional degree.
• Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
• Extensive knowledge of community treatment, support services and resources
• Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services
• Experience using databases such as Salesforce
• Must be able to sit for extended periods.

Additional, preferred skills we are looking for but are not required:

• NYS Licensure preferred
• Bilingual Spanish and English preferred

Employee Benefits

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday - Friday, 9am to 5pm

35 hours per week excluding breaks