Front Desk Pro — Guest Experience & Team Coach

Greenville Embassy Suites; Long Beach (CA); Sur place; USD 30 000 - 43 000; Plein temps

Avantages offerts par ce poste

Career growth

Health coverage

Paid time off

Wellness programs

Tuition reimbursement

Brand discounts

DailyPay

Résumé du poste

Atrium Hospitality in Long Beach, CA is seeking a full-time Front Desk Associate to welcome guests, manage check-ins and check-outs with warmth and efficiency, and keep lobby areas guest-ready.

You will train new staff, resolve guest issues quickly, and support daily tasks such as event sheets and business center assistance.

The role offers internal promotions, comprehensive benefits, Paid Time Off, DailyPay, and discounts on brand services.

Qualifications

• Customer service experience required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent.

Responsabilités

• Oversee front desk operations and be the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally to leave guests satisfied.
• Assist with event sheets, business center tasks, and keeping the lobby ready for guests.

Connaissances

Customer service

Hospitality

Leadership

Tech literacy

Team training

Formation

High School diploma

Description du poste

Atrium Hospitality in Long Beach, CA is seeking a full-time Front Desk Associate to welcome guests, manage check-ins and check-outs with warmth and efficiency, and keep lobby areas guest-ready.

You will train new staff, resolve guest issues quickly, and support daily tasks such as event sheets and business center assistance.

The role offers internal promotions, comprehensive benefits, Paid Time Off, DailyPay, and discounts on brand services.