Front Desk Associate

Atrium Hospitality; Long Beach (CA); Sur place; USD 30 000 - 43 000; Plein temps

Avantages offerts par ce poste

Career growth

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Résumé du poste

Atrium Hospitality LP is hiring at the Long Beach Hilton in Long Beach, CA for a full-time front desk role. You will greet guests, check in and out, and resolve issues with warmth and efficiency, while supporting teammates and maintaining a welcoming lobby.

Ideal candidates bring customer service experience, hospitality background or leadership, a high school diploma, comfort with hotel software, and physical stamina.

Qualifications

• Customer service experience required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent.
• Tech-savvy with hotel systems.
• Ability to lift 50 lbs and stand for long periods.

Responsabilités

• Oversee front desk operations and guest issue resolution.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Train and supervise new front desk staff.
• Assist with daily tasks and event sheet distribution.
• Maintain lobby readiness and provide proactive service.

Connaissances

Customer service

Hospitality leadership

Communication skills

Tech-savvy

Physical stamina

Formation

High school diploma or equivalent

Outils

Hotel systems software

Description du poste

Hotel:

Long Beach Hilton 701 W Ocean Boulevard Long Beach, CA 90831 Full time

Starting Compensation

Compensation Range : 26.50

Expected Job Closing Date

2026-11-09

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

• Career Growth & Learning - 40% of our management hires are internal promotions!


• Comprehensive Health Coverage - Medical, dental, and vision insurance options.


• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations


• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.


• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.


• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.


• Support and train new front desk team members—you’re the friendly coach they’ll thank later.


• Resolve guest issues quickly and professionally (bonus points if they leave smiling).


• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

• Customer service experience - You’ve got the people skills and patience to keep things running smoothly.


• Experience in hospitality or leadership (preferred) - This isn’t your first rodeo, and it shows.


• High school diploma or equivalent - Because communication, math, and common sense are key.


• Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen.


• Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf

Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check. Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following:

• Ability to interact with guests (especially minors), co-workers, and the public.


• Ability to maintain integrity of hotel, guest, and co-worker property.


• Ability to preserve a violence-free workplace.