Front Desk Pro – Flexible Scheduling & Guest Experience

Drury Hotels; MIDDLETOWN (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts & free room nights

Medical, dental, vision, life, and 401

Award-winning workplace

Job summary

Drury Inn & Suites in Franklin, OH, is seeking a friendly, organized Front Desk Associate to warmly greet guests and manage check-in/check-out processes. You will promote program offerings, maintain guest records, and handle transactions with accuracy.

Join a team dedicated to guest satisfaction, with opportunities for growth, flexible scheduling, and benefits that support your well-being and career development.

Qualifications

• Friendly, organized, and able to multitask in a fast-paced hotel environment.
• Experience handling money and transactions with accuracy and integrity.
• Clear English communication and direction-following skills.

Responsibilities

• Greet guests and assist with check-in and check-out in a courteous, efficient manner.
• Promote hotel programs and maintain accurate guest records while handling cash.
• Monitor guest satisfaction and resolve issues to ensure a positive experience.
• Assist with breakfast and Kickback service, including setup, service, and cleanup as needed.
• Uphold high standards of integrity, service, and hospitality to reflect the Drury culture.

Skills

Warm demeanor

Attention to detail

Cash handling

English proficiency

Tools

Cash register

Job description

Drury Inn & Suites in Franklin, OH, is seeking a friendly, organized Front Desk Associate to warmly greet guests and manage check-in/check-out processes. You will promote program offerings, maintain guest records, and handle transactions with accuracy.

Join a team dedicated to guest satisfaction, with opportunities for growth, flexible scheduling, and benefits that support your well-being and career development.